Fomina M.V., Mikhailova E.A., Zherebyateva O.A., Sokolova O.Ya., Fateeva T.A., Borisov S.D., Aznabaeva L.M., Bibartseva E.V., Liskova E.V., Lyashenko I.E.
FEATURES OF COMMUNICATION IN THE ELECTRONIC INFORMATION AND EDUCATIONAL ENVIRONMENT IN THE CONDITIONS OF DISTANCE LEARNING ^{[№ 2 ' 2022]}
The field of higher education can be called one of those that the COVID-19 pandemic has had the most impact on a global scale. The changes affected, first of all, the format of communication. The aim of the study was to study the preferences of students in the use of social networks, instant messengers for communication, platforms for posting content, video conferencing services for online lectures and consultations during the periods of May-June and November-December 2020. The study showed that in the period May-June 2020, respondents preferred WhatsApp in 50% of cases, email 42.8%, video conferencing services Zoom Meetings 3.6%, Google Meet web application 3.6%. That testified to the role of mobile means of communication in the educational process. The second survey, which took place in November-December 2020, showed a trend of using Zoom Meetings at 50%, email at 28.6%, WhatsApp at 7.2% of cases. According to the respondents, Zoom Meetings proved to be the most convenient tool (72.4%), which, according to users, has a functional interface (75.8%), the ability to share a screen (89.6%), an audio recording and video recording service of a conference ( 96.5%. In turn, Skype was considered convenient for video conferencing by only 13.8% of respondents, along with this, a big minus was noted — there was no possibility of screen sharing. Thus, it is difficult to overestimate the impact of the pandemic on the transition of higher educational institutions to a remote form of work, which radically changed communication in the electronic information and educational environment of universities and posed the problem for the teaching staff in an extremely short time to master digital tools for implementing the educational process using distance learning technologies.