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Protsenko N.A. SATISFACTION OF THE STATE SERVICES’ CONSUMERS AS ONE OF THE CRITERIA OF THE STATE SERVICES’ QUALITYThe article is devoted to consideration of the issue of rendering services by the state bodies, which meet the requirements of quality and timeliness, and oriented towards consumers’ satisfaction with these services in the first turn. The issues of quality, timeliness, completeness, and satisfactoriness of state services are regulated in the state services’ standardization.
About this article
Author: Protsenko N.A.
Year: 2007
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Editor-in-chief |
Sergey Aleksandrovich
MIROSHNIKOV |
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