may 05, 2024

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Headings of Vestnik

June 2020, № 3 (226), pages 52-56

doi: 10.25198/1814-6457-226-52

Platova E.D. INTERACTION EXPERIENCE AS THE BASIS OF BUSINESS COMMUNICATIONThe problem of teaching business interaction causes steady scientific and educational interest in the context of competitiveness and mobility of specialists. The aim of the research is to prove that subject’s interaction experience is the basis of business communication. Business communication is a process of partners’ common activity on solving the problems of practical and business character. Effective business interaction has the properties of interactivity, i.e. high degree of cooperation, demonstration of subject-subject interaction. Monitoring of the students’ business communication showed close connection of the process with their interaction experience related to self-organization and self-control. In order to prove this supposition we summarized the best practices in this context and analyzed the most actual technologies of teaching business communication: critical thinking development; cooperation technologies; technologies of interactive and active learning; gaming technologies and imitative (modelling) technology. Forming the skills of critical thinking, reflexive analysis and self-analysis in pair and group common work, these technologies contribute to business communication development through formation of personal business interaction experience. Systematic controlled participation in business interaction including reflexive activity allows achieving the high degree of subject’s cooperation. Thus, the basis of successful business interaction development is interaction experience, which in its turn, can be purposefully formed in the course of subject’s multiple participation in business interaction. Key words: business communication, technology, method, business interaction experience, reflexing.

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About this article

Author: Platova E.D.

Year: 2020

doi: 10.25198/1814-6457-226-52

Editor-in-chief

Sergey Aleksandrovich
MIROSHNIKOV

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